Loading
 

User Services

Information and technology services for an institution’s user community are in a state of flux due to innovations in technology, such as the growth of the use of mobile devices to access information and due to changes in user expectations and skills. Developing an array of in-person and virtual services to meet users’ needs is challenging.

CNI’s program highlights innovative programs, helps our members understand today’s users’ needs, and provides information about various types of needs assessment and program assessments related to new services.

Recent Publications/Reports/Presentations by CNI Staff

“A Mobile Future for Academic Libraries” (July '10)

Author: Joan K. Lippincott

In Reference Services Review 38, no. 2 (2010): 205-213.

View more information

 

“ETDs and Graduate Education: Programs and Prospects” (June '10)

Authors: Clifford A. Lynch and Joan K. Lippincott

View Online

View more information

 

“Information Commons: Meeting Millennials’ Needs” (January '10)

Author: Joan K. Lippincott

View Online

View more information

 

“Mobile Reference: What Are the Questions?” (January '10)

Author: Joan K. Lippincott

View Online

View more information

 

“Mobile Technologies, Mobile Users: Implications for Academic Libraries” (December '08)

Author: Joan K. Lippincott

View Online

View more information

 


Recent Project Briefings & Plenary Sessions from CNI Meetings

Collaboration to Innovation (March '13)

Tyler Walters, Virginia Polytechnic Institute and State University
Annette Bailey, Virginia Polytechnic Institute and State University

 

IT@Cornell: Is It What We Imagined? (March '13)

Dean B. Krafft, Cornell University

 

The Library Building as Research Platform (March '13)

Kristin Antelman, North Carolina State University
Maurice York, North Carolina State University

 

Academic Library as Makerspace: 3D Printing and Knowledge Creation (December '12)

Kathlin Ray, University of Nevada, Reno

 

Data Management Planning Made Easy: The DMPTool (December '12)

Andrew Sallans, University of Virginia
Carly Strasser, California Digital Library

 


Recent Videos

IT@Cornell: Is It What We Imagined? (March '13)

Dean B. Krafft, Cornell University

View more information
View video

 

The Library Building as Research Platform (March '13)

Kristin Antelman, North Carolina State University
Maurice York, North Carolina State University

View more information
View video

 

Extending Access to Scholarly Resources: JSTOR’s Alumni Program (December '12)

Bruce Heterick, JSTOR
Susan Gibbons, Yale University
Damon Jaggars, Columbia University
Molly Tamarkin, Duke University

View more information
View video

 

Wikipedia and Libraries: What’s the Connection? (December '12)

Merrilee Proffitt, OCLC Research
Sara Snyder, Smithsonian Institution

View more information
View video

 

Kuali OLE: From Startup to Software (April '11)

Robert H. McDonald, Indiana University
Michael Winkler, University of Pennsylvania
Bradley Skiles, Indiana University
Richard Slabach, Indiana University

View more information

 


Recent Podcasts

Oct 14, 2011: eBird Global Tool, Net Gen, 21st-Century Collections, and More (October '11)

CNI Conversations Podcast, Oct. 14, 2011

[audio:http://www.cni.org/wp-content/uploads/2011/10/20111014-CNI-Conversations.mp3|titles=20111014-CNI-Conversations] Audio Recording [28 min.]

View more information

 

Sept 6, 2011: CI for Classical Studies, Digital Scholarship Centers, Data Mgt, Cliff’s Summer Reading (September '11)

CNI Conversations Podcast, Sept 6, 2011

[audio:http://www.cni.org/wp-content/uploads/2011/09/cni20110906.mp3] Audio Recording [26:46 min.]

View more information

 

“Shifting the Focus of Reference & Instruction Services” (March '06)

Speaker: Joan K. Lippincott

Listen

View more information