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Technology, Scholarship, and the Humanities:

The Implications of Electronic Information


The Implications of Electronic Information for National Institutions

   Lawrence Dowler

   Associate Librarian for Public Services
   Widener Library
   Harvard University

Abstract

The future of research will depend on our ability to create a new concept and definition of research resources and a new institutional framework for addressing issues that will affect the quality and diversity of research in the future. Traditional forms for supporting research resources are being undermined by the convergence of three trends: 1) new economic conditions affecting higher education and research libraries, 2) changing patterns of research and inquiry that are increasingly incongruent with existing library programs and services, and 3) the dramatic development of information technology that is affecting the methods of research and challenging the limits of existing institutions and organizations to operate effectively.

The confluence of these three forces is not only changing our understanding of the scope and content of research resources, but is also doing something more: it is challenging the fundamental assumptions that have successfully guided universities and research libraries in supporting research in the past and exposes the weak side of the voluntaristic ethos of American institutions that values local autonomy over collaboration or national institutions.

Five issues will have profound implications for the future of research. First, the competitive spirit that shaped academic institutions in America, including libraries, is no longer adequate to preserve the resources needed for research. Second, policies and decisions concerning access to, and the use of, information for research purposes, previously matters of local concern, are rapidly becoming part of a national agenda as a result of information technology. Third, the reallocation of resources for information technology that is occurring both nationally and within academic institutions could have a profound impact on higher education and research, particularly in the humanities. Fourth, information technology has had only limited impact on research in the humanities, primarily because automated resources that address the particular research needs of humanists have been slow to develop. Finally, the changing conditions now affecting research raise important questions about how to recruit and train librarians, archivists, and other information professionals who possess subject and discipline-based knowledge and who can assist scholars in locating and using information needed for research.

Future support for academic research, especially in the humanities, will depend on the participation and leadership of universities in creating a new concept and definition of research resources. We need to develop a cooperative system of research resources to support inquiry that is fundamentally varied and unpredictable. Finally, a national system of research requires a new institutional framework, a national forum for research, to support the diversity of research that a rapidly changing society will want and need.

© Lawrence Dowler, 1993


Information technology--the machines, processes, and knowledge required to create, store, manipulate, disseminate, and retrieve information [1]--has captured our imagination and inspired a vision of networked information as the library of the future. [2] It is, however, a flawed vision. It is not only technology that will determine the future of research, but also our ability to create a new conceptual model and definition of research resources and a new institutional model for addressing issues that will affect the quality and diversity of research in the future.

Libraries, Research, and Technology: A Changing Environment

The convergence of three trends is undermining traditional notions about research libraries and has prompted the search for new models to support the scholarly resources needed for research. These trends are: 1) new economic conditions that are affecting higher education and research libraries, 2) changing patterns of research and inquiry that are increasingly incongruent with existing library programs and services, and 3) the dramatic development of information technology that is affecting the methods of research and challenging the limits of existing institutions and organizations to operate effectively. We need to understand, first, how these trends, singly and in combination, are affecting scholars' research and research resources and, second, how these trends challenge universities' current assumptions and policies for supporting research, particularly in the humanities.

Research Libraries: A New Economic Reality

A new economic reality is shaping the way we think about higher education and library resources. Operating costs for colleges and universities have risen 23 percent more than inflation over the last decade, and tuition has risen twice as fast over the same period. State support for higher education is now at a 30-year low, and federal support has also declined. [3] Total library costs are rising faster than income, a trend that is not likely to change in the immediate future. The cost of research materials is also soaring. Journal prices have risen by 400 percent in the past 20 years and the cost of acquisitions is growing by 20 percent to 30 percent a year.[4] Moreover, the quantity of publications is also expanding. An estimated 850,000 volumes are published annually and this figure is increasing at the rate of 2-1/2 percent a year.[5 ] In fact, today research libraries are acquiring a smaller portion of available publications and other research materials, and paying more for what they get. At the same time, most libraries have insufficient space for new acquisitions and, increasingly, must pay to store books that cannot be shelved on site, a new and added expense in most library budgets.

As the quantity of publications grows and the proportion of the world's publications that libraries can afford to acquire shrinks, new forms of material that researchers may wish to use have proliferated. Still and motion pictures, taped interviews, statistical data, government reports, pamphlets and unpublished ephemera, maps, survey data, manuscripts and archives, artifacts and specimens, and electronic information of all kinds may be important to students and scholars, quite possibly for purposes totally unrelated to that for which they were originally created or subsequently acquired by the library.[6]

Even new information technologies, which some believe provide a model for the library of the future, may also be seen as adding to the library's economic woes. Although accurate figures are difficult to obtain, there can be no doubt that library expenditures for automation are substantial and rising, provoking fear among some scholars that the money spent on technology is being diverted from books and traditional research collections. Moreover, although converting the card catalog to machine-readable form and introducing electronic indexes and bibliographical databases to the automated catalog are making researchers more efficient, experience shows that these activities mean greater use of the collection. And, as circulation rises, so does the cost of servicing and preserving collections. New technologies also raise expectations for increased library services, such as assistance and instruction in using information technology, document delivery, greater capabilities for online searching, and additional electronic products, all of which continue to drive total library costs ever higher.

These changing economic conditions constitute a new reality that forces librarians to think of strategies to reduce costs and limit acquisitions in an attempt to maintain the library in its traditional form. Clearly, new economic realities will diminish the ability of universities, as well as research libraries, to operate as they have in the past; adherence to traditional conceptions and aspirations will lead to diminished resources for research.

Scholarship in Transition

Research in the humanities has changed significantly over the past three or four decades. There has been a shift away from interpreting canonical texts and scholarship for the sake of erudition toward examining the context or frame of reference within which a text, idea, or activity may be understood. There is, too, greater emphasis on novelty and general theories, which are very often focused on the present or recent past.[7] These changing patterns of research reflect developments in Western intellectual thought that have created new academic disciplines and areas of research.[8] Several additional factors, by accelerating these intellectual trends, have resulted in significant changes in research after the Second World War. Quantitative methods gave new life to the social sciences,[9] and increased federal funding tended to make research more "result"-oriented.[10] Social and demographic changes have encouraged greater scholarly emphasis on expressions of everyday life--social and cultural history, studies of women and families, popular culture, and public perceptions and beliefs about a variety of issues.[11]

One consequence of these changes has been an increase in interdisciplinary and cross-cultural research, which has led to a proliferation of new courses and areas of intellectual interest that are more likely than did earlier academic disciplines to reflect changes in society and culture. The sources for documenting these activities are more varied, and scholars are now more inclined to seek a range of nonprint materials that are only partially represented in most library collections: images, including photographs and motion pictures; popular literature; ephemera; spatial data; personal papers and archives; and virtually anything that might reflect the attitudes, activities, and culture of a society. Thus, it is not just the quantity of information that is daunting to scholars and librarians; it is also the variety of forms of sources that are increasingly important for teaching and research. The extent to which libraries can or should collect such items, especially in light of the escalating costs of acquiring conventionally published materials and the ever-increasing demand on library resources for automation, is an important question for both scholars and librarians.

Another consequence of the new patterns of research and scholarship has been the diminished importance of the academic department as an organizational entity within the university. Academic departments continue to exist, of course, and to exert whatever influence they can within institutions. However, they often no longer accurately reflect the research interests of their members. Instead, research is often interdisciplinary;[12] individual scholars are linked across departments into small communities of scholars, drawn to one another by shared research interests to form an invisible college that is not reflected in the formal structure of the university. Moreover, their research tends to be part of a national system of research; the invisible college embraces national and even international communities for whom automation and information technology will become increasingly important.

The changes in research and the proliferation of nonprint sources for documenting new forms of inquiry and research have important implications for libraries. First, research libraries are organized to serve traditional scholarship and are less effective in supporting the newer patterns of research and instruction. The cataloging and classification of books, which reflect traditional academic disciplines, do not provide the kind of subject access most desirable for interdisciplinary research and instruction.[13] Librarians have responded to this problem by automating the card catalog and offering other bibliographic databases in order to improve access and research efficiency, but these measures also increase library costs. Second, changing trends in research put a premium on acquiring new research sources at a time when budgets are constrained. In the short term, some libraries may acquire primary sources as a way of distinguishing their collections from the homogenized library collections that many fear will result from declining acquisitions. Most libraries, however, are unable to maintain current serial subscriptions and new monographs, and will not be strongly motivated to increase the diversity of their holdings with new sources.[14] In the end, interdisciplinary research has resulted in a greater appreciation for primary and nonprint sources, but these materials tended to be viewed as peripheral to the library's primary obligation to collect "the accumulating record of scholarship."[15] For some librarians, automation and networked information suggest a solution to this problem and a path to the future; for others, these developments portend a future in which scholars may dispense with the library altogether.

New Technology: Impact on Research and Library Resources

There can be little doubt that new technologies are having and will continue to have an enormous impact on libraries, although precisely what that impact will be is less certain than many forecasters would have us believe. The key issue is how information technologies affect, and perhaps change, scholarly communication and research methods. What makes us think of the computer as revolutionary, however, is not just the linking of text and images; it is also the wedding of content and form into a single process that places in the hands of the user the power to determine how, and for what purpose, the computer will be used. In other words, the influence of technology on research depends in large measure not on technology, but on how students and scholars choose to use it. The future of research lies precisely here, at the nexus of the scholar and information; the challenge for librarians and other information professionals will be to devise the most effective and efficient ways to assist in this process.

For more and more scholars, research has changed appreciably as a result of technology. For some, technology has made research more efficient, but has had only a limited impact on the kind of research they do. For others, however, the nature of their research is being significantly altered because technology makes it possible to explore issues that could not otherwise be explored. Citation studies of words in literary texts or the use of parish and census-like records for family and community reconstruction indicate the kinds of scholarship that computers make possible.[16] The proliferation of electronic databases and the ability to convert research sources to digital form could play a significant role in academic research. The Medieval and Early Modern Data Bank, Thesaurus Linguae Graecae, and the Dante Project are only a few of the better known projects that provide original data and texts in electronic form. Moreover, there is enormous potential for transforming certain academic disciplines. One can imagine, for example, the effect of having all extant Babylonian texts available electronically; a lifetime of peripatetic scholarship could never duplicate what one could conceivably have available in a database. Equally important is the opportunity to link previously distinct academic specialties. The Perseus project, for example, is a database of texts, images, and sound on ancient Greece that will be useful to historians, archaeologists, literary scholars, and etymologists. The questions are, who will fund these projects and will libraries be inclined or be able to collect the sources needed for these endeavors in the future?

Perhaps the most noticeable change in research methods (or at least in the scholar's use of libraries) is electronic access to library catalogs and databases. Over 200 major library catalogs are available on the Internet, and many libraries are now making databases like Academic Index and Public Affairs Information Service available through their catalogs. Scholars will no longer be limited to using the catalog or the variety of guides and access tools in the library. Moreover, the explosion of commercial services offering electronic access to periodical literature and even electronic delivery of full texts will also affect scholarly communication and the use of journals.[17] Dramatic changes have also occurred in communications, and these changes could have a profound impact on scholarship. E-mail and voice-mail are already transforming the ways in which we all work, but the ultimate direction and value of list servers and electronic conferences--still novel for many scholars--are unknown. Electronic communication does offer enormous potential for collaborative research, but in the humanities, at least, where scholarship is individualistic and highly competitive, it is not yet clear whether scholars will choose to use it. In addition, there appears to be renewed interest in hypermedia applications:[18] at the very least, these may replace textbooks and play an important role in instruction; at best, they may finally begin to fulfill the vision of Vannevar Bush and the prophecies of Ted Nelson.[19]

One of the attractions of information technology is the hope that it will assemble needed resources electronically, which will make research more convenient and efficient. Under the dual pressures to publish and participate in the governance of the institution, faculty may opt for sources that are easy to use and readily at hand.[20] For the humanist especially--whose methods of research are associative, and for whom browsing is important--proximity, as well as the richness of research sources, will probably affect the direction and perhaps even the quality of research. Improvements in the efficiency of research will increasingly depend on information technology, not only as a way of locating needed resources or retrieving books from storage, but also for examining texts and images, the very sources used by scholars in research.

In sum, the financial problems afflicting higher education are structural and will not vanish with the next upturn in the economy; both universities and their libraries are reallocating resources to adapt to these new economic conditions. Changes in research have led scholars to seek a variety of primary and nonprint sources that expand our understanding of what is meant by "research resources," even as it puts greater pressure on libraries to support them. Finally, information technology not only compounds the financial burden of libraries, but also promises to further change the scholar's methods of doing research, perhaps even the way we think and know,[21] which further undermines some of our assumptions about the kinds of resources needed for research.


Implications of the Changing Environment for Higher Education and Library Resources

New economic realities, changing trends in research, and the emergence of information technology are changing our understanding of the scope and content of research resources even as the ability of research libraries to support them declines. But the confluence of these three forces is doing something more: It is challenging the fundamental assumptions that have successfully guided universities and research libraries in supporting research in the past and exposes the weak side of the voluntaristic ethos of American institutions that values local autonomy over collaboration or national institutions.

Five issues that have emerged from this new environment will have profound implications for the future of research. First, the competitive spirit that shaped academic institutions in America, including libraries, is no longer a viable way to preserve the resources needed for research. Instead, we need cooperative approaches that rarely worked in the past and that are contrary to our competitive values. Second, the autonomy of academic institutions and libraries is being undermined by information technology. Policies and decisions concerning access to, and use of, information for research purposes, previously matters of local concern, are rapidly becoming part of a national agenda. We need a national forum to represent the varied interests of the research community, a notion that runs counter to local autonomy. Third, a substantial reallocation of resources for information technology is occurring both nationally and within academic institutions, and this trend could have a profound impact on higher education and research, particularly in the humanities. The very structure of support for research is under discussion, and the humanities, as far as I can tell, do not have a "place at the table." Fourth, and perhaps not unrelated to the previous point, information technology has had only a limited impact on research in the humanities, primarily because automated resources that address the particular research needs of humanists have been slow to develop. Consequently, some scholars view computer technology as a threat to humanistic values, not without good reason. Finally, the changing conditions now affecting research raise important questions about the recruiting, training, and role of librarians, archivists, and other information professionals who possess subject and discipline-based knowledge and who can assist scholars in locating and using information needed for research, regardless of location or format.

Higher education in America is competitive, and universities, even public ones, are essentially autonomous institutions. Indeed, these very characteristics may have contributed to their success.[22] To be sure, government support has played an important role in supporting research and academic programs in both private and public institutions, but universities are essentially independent, competing with one another for students, faculty, and financial resources. One of the ways universities compete for faculty is by their support for research; for the humanities, this support is usually focused on the library. Competition among libraries for prize collections or the largest number of volumes is simply an extension of the competitive model that is intrinsic in American higher education.

The problem with the competitive model is that it no longer works. A number of factors have diminished its usefulness. Chief among them is the fact that research is now more responsive to changes in society and the world at large and the rapidity of social change exceeds the ability of libraries to respond in an equally timely fashion. A recent example is the disintegration of the Soviet Union and Eastern Europe, which has altered scholarly inquiry and raised a host of new questions requiring documentary sources not previously available nor easily assembled by research libraries and archives in either the West or the Eastern countries themselves. Moreover, the continued growth of interdisciplinary and problem-oriented research[23]--a trend that is likely to continue with the growing interest in ethnic and gender issues--expands the quantity and variety of sources that are important for research. But, as the potential sources for research expand, we will not only need to revise our conception of what constitutes research resources, but will also need to devise a new strategy for preserving them. Competitive collection development by individual institutions will not satisfy this objective; we will need to develop a national, cooperative strategy to support the expanding needs of research, a strategy that has been notably unsuccessful in the past.[24]

A second consequence of the new environment is the decrease in local autonomy over some issues that are important for research. Information technology is undermining the local decision-making mechanisms in both research libraries and universities and will ultimately require the creation of a different structure for deciding how to support academic research. Decisions that have traditionally been viewed as local ones will, increasingly, be decided at a national level. In large part, these changes result from the upsetting of existing understandings and accommodations made over the years. Just a few of the many issues that must be decided nationally are questions concerning copyright, what constitutes a publication or fair use of networked information, equity of access by scholars to networked information, generic software developments that would be beneficial to academic research, and, perhaps most of all, appropriate representation and influence on those bodies that will set standards for electronic information.[25] The very fabric of institutional support, and agreements about the use of information, have been torn apart, and neither libraries nor universities can decide independently how to resolve the resulting problems.

One of the implications of information technology that ought to be of great concern to the scholarly community is what appears to be a major reallocation of resources for information technology occurring both nationally and within many academic institutions. The promise of its benefits have been widely touted with little attention to its costs. Technology, however, is not the villain. Rather, it is our failure to ask a simple question: Who pays for information technology and, indeed, information, and whom does it benefit? Nationally there appears to be a fundamental change in the way resources are allocated. Government support for NREN will be essential for academic research, but thus far it is not clear whether academic research, especially in the humanities, will be supported. Moreover, even if education and academic research is finally included in national network developments, it is not clear who will speak for the varied research interests. No single agency can adequately reflect the myriad constituencies concerned with research and the resources required to support it.

The same kinds of financial issues that have emerged nationally are operating within universities. As technology commands an increasing proportion of shrinking library resources, it also taxes the ability of libraries and the universities to allocate resources to support faculty research. For the university, the need to build a campus-wide electronic infrastructure and support academic computing adds another burden to an already strained budget. For the library, improving the efficiency of research by means of information technology will raise total library costs at a time when the library is struggling to maintain current acquisitions. A fundamental question is how to support and service new electronic sources on campus networks. Who will provide instruction and help students and faculty to locate the electronic information they need or support faculty who wish to create electronic databases? If a separate operation is created to meet these needs, libraries can expect to lose staff and financial resources in order to support this service. If, on the other hand, libraries take responsibility for supporting electronic information, they will need to assign significant resources, including appropriately trained staff, to this function. Whether support services are provided inside or outside the library, the result is the same: a reduction of the traditional library resources that are still vital to scholars in the humanities.

Another area of concern is the limited involvement of humanists in making information technology serve their own research needs. Put another way, information technology, in its current form, threatens to undermine the values and purposes of research in the humanities. Computers and information technology were conceived and designed by engineers and many of the touted benefits of technology derive from an understanding of the way scientists and engineers, not humanists, work. The sciences are paradigmatic and science, more than the humanities, is based on a common understanding of methodology and research goals and norms. Scientists rely primarily on journal articles, while the monograph, presenting the context for research findings, is the form of choice for humanities research. Scientists are more inclined to work in teams and to engage in collaborative work; humanists tend to work alone. Humanists seek primary sources, not yet widely available in electronic form; scientists seek data, and computers provide a powerful tool for analyzing data and creating models that emulate reality.[26] In fact, computers provide a tool for "doing" some kinds of science. This is not to say that information technology is only for scientists and is incompatible with the aims of research in the humanities. There are, as we have seen, a number of important databases in the humanities and we can expect many more in the future. But if electronic information is to play the important role we believe it can and should for research in the humanities, we need technological tools that are designed by, or at least for, humanists.

Technology--any technology, including mechanical printing--does what technology does best and tends to discount what it does not do well. There is something to the notion that information technology can change our perceptions of information and our analysis of problems, and therefore the way we make decisions. But in acknowledging this, we also ought to be aware of the possibility that we may lose something distinctive, a way of viewing the world, a perspective that is quite possibly embedded in the humanities. The very power of technology can influence and redefine what we mean by "original" research. In other words, the methods supported by technology deal best with phenomena that lend themselves to quantification and computer manipulation. Important variables may be ignored, and there is a danger that technology may dictate the kinds of questions to be asked. This is not a new danger, nor one that is inherent only in information technology, but it ought to be a matter of concern to humanists, not as a reason to oppose or ignore it, but as a reason to attend to and adapt it to their own purposes.

There is, finally, reason to be concerned about our ability to recruit informed librarians and others who, in library jargon, "mediate" the scholar's research for information. A common perception, supported by a number of studies, is that humanists don't consult general reference librarians to find sources, and are more inclined to consult colleagues and follow the footnotes of other authoritative scholars in their field.[27] But other discussions with scholars suggest that humanists do value the expertise of archivists, curators of manuscript collections, and librarians of small subject or discipline-based libraries.[28] This disjunction between the humanist's need for expertise, particularly in the area of primary sources, and the tendency of libraries to seek managers and generalists for the profession is an important one. The sheer size and complexity of modern research libraries call for management skills rather than discipline-based skills. Moreover, as financial resources shrink, a premium will be placed on an aptitude for administration, skills not always displayed nor often valued among academically inclined individuals. The continued implementation of technology in libraries will only compound this problem. Certainly, in this changing environment, recruiting librarians who are technically competent to help scholars make effective use of information technologies will be important. But in making the transition from the traditional library, in which acquisitions determine the allocation of resources for programs and services, to the library in which the uses of the varied sources of research is instrumental, the most important ingredient for success may be the professional who is conversant not only with the process and discipline of research itself but also with the variety of sources needed to nourish it.[29] Attracting such individuals to library and other information professions may be the greatest challenge for the future support of research in the humanities.

In the remainder of this paper, I will explore the first two issues outlined in this section and attempt to answer two questions: First, given the new economic and intellectual environment, how can we redefine research resources to ensure the quality and diversity of research in the future? Second, what is the rationale for a national institution or forum for research, and what are the essential issues that such an institution would need to consider?


A System of Resources for Research: A Cooperative Approach

It was a little disquieting to read the results of a recent survey of Library Directors and Chief Academic Officers (CAOs) aimed at assessing their perceptions of campus priorities. Although there was surprising agreement in the responses of CAOs and Library Directors, both groups showed little enthusiasm for developing either national or international research and telecommunications networks. Response to a question about developing greater access to electronic information fared slightly better, but ranked well below the highest priority, which was managing budgetary issues.[30] The results of this survey are troubling because they illustrate that budgetary constraints force universities to look inward at a time when all indications are that they ought to be doing the opposite. Although I am less enamored than some with the idea of the "logical library" as the solution to research library problems, I am persuaded that preserving the quality and diversity of research will depend on a cooperative plan for a national system of research resources, an increasing proportion of which may consist of electronic data and information.

A system of research that is national or even international in scope requires a system of resources to support it. Currently, the system of research sources exists as the aggregation of collections held by research libraries, historical societies, archives, museums, and electronic information, both networked and local. In fact, it can be defined as the aggregation of all information and materials, regardless of form or genre, that can be used for research. By limiting our concern, however, to particular forms of research materials (whether print or electronic), we fail to see the bigger picture of research and the variety of resources that are needed to support it. We end up devoting limited funds to those research resources for which we have a chosen allegiance when scholarship might be better served by caring for the whole system of research resources in order to maintain the full diversity of research in the future. "The historian," writes one scholar, "can rediscover the past only by the relics it has left for the present."[31] But now that the competitive model of acquiring them is no longer adequate to the task, who will preserve the relics in a growing variety of forms for research that are required? To answer this question we need a plan and, even more, a new understanding and definition of research resources.

The idea of a national system of sources for research has something in common with the environmental argument for biodiversity, a central tenet of which is the need to maintain genetic diversity, the biological "information" that is essential to all life.[32] In libraries, as in the environment, the question is, what do we value and how do we allocate limited resources to support it? In environmental terms, we have lavished our resources on preserving "charismatic megafauna"--bald eagles and elk--instead of aiming to preserve global biodiversity, including the fungi, microorganisms, and "creepy-crawlies" that may be far more important to the quality of life than the glamorous species. One does not have to push this analogy too far in order to understand that a variety of formats and species of research sources will be important for research, and that our primary objective ought to be to preserve a diverse population of them. By limiting our efforts to preserving charismatic sources, whether a first edition of a literary work, a new variety of electronic information, or scholarly publications, we will limit and define the kinds of research we can do in the future.[33]

There is a certain irony in calling for an expanded notion of what constitutes research resources at a time when most research institutions are cutting back. There are also several implications for accepting the priority I have given to preserving a diverse population of research sources and treating them as part of a system. First, if competition among research institutions is no longer a viable option for sustaining research, then we will need to devise a new model to address the disjunction between the lofty rhetoric of a national system of research resources and the needs of local institutions that must support it. There is little incentive to maintain a common good for which the costs will be borne by one, while the benefits are enjoyed by all. Second, to speak of a system of resources for research, whether national or international, begs an important question about what the system comprises and, equally important, what portion of it should be saved. Clearly, not all information is equal, and not all of it can survive; the challenge will be to develop strategies for evaluating information and research resources and determining which small portion of it ought to be preserved. Put in another way, the fundamental question we must address is what information and what sources for research shall not survive.[34] Nobody wants to play God and decide which relics should survive, but pretending we can save everything is intellectually dishonest, and leaving such choices to chance will result in an overabundance of some sources and a scarcity of other specimens that may be invaluable for future research. Triage is central to a national system of research resources; the future diversity and quality of research will depend on it.

A commitment to a national system of research resources and, specifically, cooperative collection development cannot be a marginal operation. To be successful, the national system of resources for research must be a core activity of the research community. And to persuade local institutions to commit resources to support such an enterprise, there must be cost incentives for doing so. Access to an expanded pool of information and research materials may be attractive, but it will not be enough to ensure the cooperation of administrators confronted with diminishing funds and rising expectations for services, including increased access to information technology. The linchpin of any cooperative agreement will be reduced storage and preservation costs, reduced acquisitions and all of the subsequent costs every acquisition incurs, and, if possible, reduced staff costs. If the enterprise is conducted as a core enterprise, that is, as an integral part of each local institution's operation, then cost incentives are possible. Without such incentives, cooperative collection development will fail and the sources available for research, especially in the humanities, will decline.[35]


A National Agenda: A New Forum for Decisions

One of the major problems in setting a national agenda for research in the humanities is the absence of a national forum bringing together the appropriate people for a discussion of issues of importance for research. Librarians talk to librarians, archivists talk to archivists, college and university administrators commiserate with one another, and occasionally scholars talk to colleagues about common interests, but almost never about the general problems of their research. It was remarkable that at a recent conference on research and library resources, participants, who were drawn from a variety of academic disciplines, noted that this was the first time they had ever discussed with other scholars the issues and problems concerning their research. It became apparent that not only is there no national forum for such discussions, but, astonishingly, there appears to be no forum for such discussions within most universities.[36]

What is needed, then, is a national association, an umbrella organization, to bring together scholars--the consumers of research sources--and the various groups responsible for preserving information--the providers of research sources--to address the research needs of scholars. Cooperation rather than competition is the only way we can marshal the resources that will be required in a highly competitive economic environment. The professional associations, both those representing scholars and those representing the providers of information, are, like the humanities themselves, too fragmented to preserve the sources that will be needed for research. We need an organization that brings together scholars, administrators of research institutions, and representatives of all the associations representing professions dedicated to preserving some aspect of our intellectual and cultural heritage--museums, archives, historical societies, libraries, and groups devoted to particular formats, such as visual, sound, computer data, and artifacts of one kind or another. What I envision, however, is something more than another library organization or scholarly association. I am talking about something Herbert Butterfield once described as "picking up the other end of a stick," a process that entails "handling the same bundle of data as before, but placing them in a new system of relations with one another by giving them a different framework."[37] What he is describing is a paradigm shift which can only be performed by universities with the support of a powerful coalition of interests committed to the support of research in all its various forms. This is not a question of technology, but a matter of politics, in the broadest sense of the word. To be successful, we will need extraordinary leadership to change the venue of academic research from the exclusive purview of the campus to a national concern and, second, to persuade the nation of the value of research in the humanities to the commonweal. Creating an institutional framework for a national agenda for research will not be easy because it runs counter to the competitive and voluntaristic ethos of the country; persuading the country of the value of research in the humanities cannot be presumed at a time when the country is most concerned with increasing its productive capacity.[38]

A new national organization, perhaps a National Research Council for the Humanities and Social Sciences, might serve as an umbrella for allied associations and agencies concerned with preserving a system of research resources. In addition to promoting a common vision of the value and need for research in the humanities, a national association will need to address a number of other issues if information technology is to become an important instrument for research in the humanities. Most of these issues are matters of general concern to anyone, regardless of academic discipline, although active participation by scholars in the humanities will be critical if information technology is to be successfully adapted to the needs of humanists. The following delineates some of the issues to be considered by existing national associations or by a new organization, should one be created.[39]

  1. The permanence of information stored electronically is a major issue facing everyone who uses it, but it may be a matter of particular significance to humanists who tend to use older sources and to use them for a variety of research purposes. Basically, the problem is that electronically stored information can become useless because of media decay or because the technology becomes obsolete. The preservation of electronic information is probably an issue for the Coalition for Networked Information (CNI), but the peculiar uses of information sources by humanists may add a level of complexity to this issue.

  2. Planning for the development of a nationwide electronic infrastructure is being actively pursued by CNI, a coalition of EDUCOM, ARL, and CAUSE. Nearly everyone agrees that the development of the infrastructure--the National Research and Education Network (NREN)--should be guided by the users of information technology in research rather than by technical experts. Currently, however, humanists do not appear to have a strong and certainly not a concerted voice in these developments; they will need to do so, if NREN is going to support their research needs effectively.

  3. One of the problems facing all users of electronic information is equity of access to electronic information. Libraries and universities vary widely in the electronic sources they support. Moreover, in the future, access to electronic sources will be via the network. The level of support and, indeed, even access to networked information varies from one institution to another. The fundamental problem is money; the question is, will access to networked information be available to humanists? What about unaffiliated scholars, students, and researchers?

  4. A major problem confronting researchers in all fields is finding the right software for their particular research. Commercially available software is frequently unsuited to the specialized needs of researchers. Consequently, home-grown applications are developed for a specific project, often without regard to standards, documentation, or transportability to other computing environments. Moreover, the methods for storing, organizing, and indexing information are largely idiosyncratic, which means that the information produced is essentially inaccessible to other researchers. EDUCOM has indicated interest in this issue, but humanists need to consider these issues in a more systematic fashion if they wish to have software programs that are useful for their research needs.

  5. Another large issue that seriously limits research use of information technology is the difficulty in communicating across research communities via file transfer technologies because of the incompatibility of systems. Anyone who has ever tried to use the Internet can attest to the fact that it is very rough terrain, quite inhospitable to the novice. No doubt this is another issue for CNI, but ease of use and the development of common, "user-friendly" protocols will be essential if information technology is to play a significant role in research in the humanities.

  6. The one activity that would surely encourage the use of electronic information by humanists is the conversion of older texts, journals, and primary sources to electronic form. Commercial firms will skim off the most popular current journals and even some backfiles, but there is probably an insufficient market to encourage commercial vendors to convert very many sources in the humanities. Finding the resources to undertake imaging projects is a problem, but humanists could help themselves if they developed a systematic plan that identified priorities and offered a rationale and proposed a strategy for converting important sources. At the very least, we need to produce tables of contents to older journals, many of which are not indexed, to provide a useful level of access to these older materials that will increasingly be in storage. In fact, the success of cooperative collection storage may depend on enhancing access to articles in older journals. [40]

  7. The development of standards makes it possible for every telephone in the world to communicate with every other telephone. The absence of commonly held and implemented standards for computers and information technology is a major stumbling block to scholarly communication. Developing and implementing standards is a slow and costly process. Some organizations, like the American Library Association and the Society of American Archivists, have developed procedures for monitoring and influencing the standards process. The problem is there needs to be a much wider involvement in these issues and most provider and consumer associations are too small to be effective. Influencing the development of standards for information technology cries out for cooperative efforts involving both the information consumer and provider communities. We need to speak with one voice in order to influence the standards bodies and vendors who are the major players in the standards-setting process. The cost and efficiency of research will ultimately depend on our ability to play an effective role in influencing the development of standards in information technology.


Conclusion

To maintain the richness and diversity of research in America there must be dramatic changes in the ways we currently support research. A fundamental question of enormous importance for society is, how will information be rationed--that is, who has access to what information and, perhaps decisively, who pays for it? Economic and technological changes are altering higher education, traditionally the principal sponsor of research. Increasingly, however, research is pursued outside the academy, and information technology could tip the balance further in the direction of commercial and government-funded research conducted independently of universities. In this new environment, the humanities are vulnerable, not only because they are less obviously connected to issues of productivity and profit, but also because humanists have not been fully engaged in the developments in information technology that are transforming the research environment. Future support for academic research, then, especially in the humanities, will depend on the participation and leadership of universities and research institutions. The traditional, competitive model for supporting research is no longer adequate and we will need to create a cooperative system of resources to support research that is fundamentally varied and unpredictable. Finally, a national system of research requires a new institutional framework to support the diversity of research that a rapidly changing society will want and need.


Footnotes

[1] Of the many definitions of information technology, I believe the best is by Margaret Hedstrom, "Understanding Electronic Incunabula: A Framework for Research on Electronic Records," American Archivist, Vol. 54, No. 3 (Summer 1991), p. 339.

[2] Mark Kibley and Nancy H. Evans, "The Network is the Library," EDUCOM Review, Vol. 24, No. 3 (Fall 1989), pp. 15-20.

[3] Scott Jaschik, The Chronicle of Higher Education, Vol. 37, No. 8 (October 24, 1990), pp. A1, A26.

[4] Although the actual numbers vary from one report to another, the trend is quite clear. Among the many articles that discuss the increasing cost of publications, one of the most thoughtful is a study by Lisa Lieberman and Roger Noll, "The Sources of Scientific Journal Price Increase" (W. Edward Steinmuller, Center for Economic Policy Research Stanford University, March 1992).

[5] Melvin Maddocks, "Bookish," World Monitor, Vol. 2, No. 8 (1989), pp. 14-15.

[6] There was substantial agreement on this point among participating scholars drawn from a variety of disciplines in the humanities and social sciences at a conference at Harvard, sponsored jointly by Harvard University Library and the American Council of Learned Societies. Lawrence Dowler, "Conference on Research Trends and Library Resources," Harvard Library Bulletin, Vol. 2, No.2 (Summer 1990), pp. 5-14.

[7] Charles B. Osburn, Academic Research and Library Resources: Changing Patterns in America (Westport, CT.: Greenwood Press, 1979), pp. 66-89.

[8] Daniel Bell, "Resolving the Contradictions of Modernity and Modernism," Society (March/April 1990), pp. 43-50 and (May/June 1990), pp. 66-75.

[9] Daniel Bell, The Social Sciences Since the Second World War (New Brunswick, N.J.: Transaction Books, 1982).

[10] Osburn, Academic Research and Library Resources, pp. xvi-xix.

[11] Kenneth Ames, cited in "Conference on Research Trends and Library Resources," pp. 5-6.

[12] This is a common view that was empirically demonstrated by Paul Metz, The Landscape of Literatures: Use of Subject Collections in a University Library (Chicago: American Library Association, 1983), pp. 88-94.

[13] Karen Markey and Diane Visine-Goetz, "Increasing the Accessibility of Library of Congress Subject Headings in Online Bibliographic Systems," Annual Review of OCLC Research, 1987-88 (1988), pp. 32-34.

[14] An excellent discussion of the new reality facing "special" collections in research libraries is Michael T. Ryan's "Developing Special Collections in the 90s: A Fin-de-Siècle Perspective," Journal of Academic Librarianship, Vol. 17, No. 5 (1991), pp. 288-293.

[15] Eldred Smith, The Librarian, the Scholar, and the Future of the Research Library (Westport, CT: Greenwood Press, 1990), p. 2.

[16] An excellent and thorough examination of the influence of information technology on research methods and scholarly communication is a paper by Avra Michaelson and Jeff Rothenberg, "Scholarly Communication, Information Technology, and Archives," in a forthcoming issue of the American Archivist that will also be reprinted by RAND.

[17] Several journals are often mentioned as harbingers of the future, such as Psycoloquy, ArtCom, and Postmodern Culture. The first commercial attempt to electronically publish a refereed journal is the new Current Clinical Trials. That this is a medical journal is not insignificant; whether or not humanists and social scientists, for whom immediacy of publication is less important, will want or be able to publish electronically is an open question.

[18] Louis R. Reynolds and Steven J. Derose, "Electronic Books," Byte (June 1992), pp. 263-268.

[19]Vannevar Bush predicted the explosive growth in the quantity of information and developed ideas that were precursors to multimedia and nonlinear presentations of information. "As We May Think," Atlantic Monthly, Vol. 176 (1945), pp. 101-108. Theodore H. Nelson coined the term hypertext and is a leading proponent of project Xanadu, a program that aims to supply hypertext and hypermedia of any kind, with links of any kind, from a network intended to be distributed around the world. T. H. Nelson, "Replacing the Printed Word: A Complete Literary System," International Federation for Information Processing Proceedings (October 1980), pp. 1013-1023.

[20] Gregory Crane, cited in "Conference on Research Trends and Library Resources," p. 8.

[21] Michaelson and Rothberg, "Scholarly Communication, Information Technology, and Archives."

[22] Richard Carlson and Bruce Goodman, 2020 Visions: Long Views of a Changing World, in the Portable Stanford Book Series (Stanford, CA: Stanford Alumni Association, 1990), pp. 177-181.

[23] Francis L. Miksa, "Research Patterns and Research Libraries" (Dublin: OCLC, 1987). Text of an address given at the Fifth Annual Conference of Directors of Research Libraries in OCLC, March 20, 1987.

[24] For a thorough discussion of previous efforts at cooperative collection building, see Joseph J. Branin, "Cooperative Collection Development," Collection Management: A New Treatise, ed. Charles B. Ashburn and Ross Athinson (Greenwich, CT: J.A.I. Press Inc., 1991), pp. 91-110.

[25] See, for example, an article by Brian Kahin, "The NREN As Information Market: Dynamics of Public, Private, and Voluntary Publishing," presented to Information Infrastructure for the 1990s, to be published by McGraw-Hill as the PRIMUS project and entitled Building Information Infrastructure (New York: McGraw-Hill, 1992).

[26] Stephen E. Wiberley, Jr., "Habits of Humanists: Scholarly Behavior and New Information Technologies," Library Hi Tech, Vol. 9, No. 1 (1992), pp. 17-21.

[27] Constance C. Gould, Information Needs in the Humanities: An Assessment Stanford, CA: The Research Libraries Group, Inc., 1988).

[28] Humanists at Work (papers presented at a symposium held at the University of Illinois at Chicago on April 27-28, 1989); Wiberley, "Habits of Humanists," pp. 17-21.

[29] While some of the problems of recruiting future scholars may be mitigated by the shrinking market for scholars due to financial pressures in higher education, how to train and recruit the next generation of librarians and "information" specialists should be a matter of concern to humanists. See William G. Bowen and Julia Ann Sosa, Prospects for Faculty in the Arts and Sciences: A Study of Factors Affecting Demand and Supply, 1987 to 2012 (Princeton, N. J.: Princeton University Press, 1989), pp. 45-49, 57-61, 172-186.

[30] Carol A. Hughes, "A Comparison of Perceptions of Campus Priorities: The Logical Library in an Organized Anarchy," prepublication excerpts from a project description that will appear in a forthcoming issue of the Journal of Academic Librarianship.

[31] Daniel J. Boorstin, Hidden History (New York: Harper & Row, 1987), p. 3.

[32] I am indebted to a fascinating series of articles in the January 1992 edition of The Atlantic for the discussion of environmental issues; I am entirely to blame for the analogy with library and research sources. See, especially, Charles C. Mann and Mark L. Plummer, "The Butterfly Problem," and Suzanne Winckler, "Stopgap Measures," pp. 74-81.

[33] One can argue that librarians have been so wedded to the technology of the book that they have not paid enough attention to acquiring the primary and nonprint sources needed by humanists. See Marcia Pankake, "Humanities Research in the 90s: What Scholars Need; What Librarians Can Do," Library Hi Tech, Vol. 9, No. 1 (1992), pp. 9-15.

[34] More than once I have thought that instead of filming collections of books for preservation, we ought to consider doing nothing more than putting them into cold storage and converting items to film or digital image only when a volume is requested. This is triage by use and is one way, at least, to ensure the survival of those resources demanded by scholars.

[35] I am guilty of subscribing to the dismal view that the future of higher education will depend to a considerable extent on the ability of universities to generate income or garner public support for activities thought to be essential to the nation's productivity. It is difficult to be sanguine about the prospects of the humanities in this environment; they will not flourish without a concerted effort by those who believe they are good for our collective well-being, if not our individual souls.

[36] Stanley Katz cited in "Conference on Research Trends and Library Resources," pp. 12-13.

[37] Herbert Butterfield, cited in Thomas Kuhn, The Structure of Scientific Revolutions (Chicago: University of Chicago Press, 1970), p. 85.

[38] Richard Carlson and Bruce Goldman contend that the traditional arts-and-sciences university communities will be torn apart by growing economic pressures and disparities among departments and will be increasingly driven by economic rather than academic considerations. Presumably, the humanities will not thrive in this environment. 2020 Visions, pp. 177-182. See also David Breneman, "Are We Losing Our Liberal Arts Colleges?," The College Board Review Vol. 156 (Summer 1990), pp. 16-20, 29.

[39] Information technology is less accessible to humanists than it ought to be, but the larger issues discussed here are shared by scientists. See Information Technology and the Conduct of Research: The User's View. Report of the Panel on Information Technology and the Conduct of Research, Donald N. Langenberg, Chair (Washington, D.C.: National Academy Press, 1989).

[40] Harvard, Yale, and MIT are currently exploring the feasibility of cooperative storage for older periodicals. Electronic delivery of articles appears to solve the need for timely retrieval, but it will not satisfy the scholar's need to browse if we cannot provide sufficient information about the content of periodicals.