READI
(Rights for Electronic Access to and Delivery of Information)
COMPLIANCE
Definition
Compliance encompasses those clauses of a contract that permit the parties,
under appropriate circumstances, to inspect or audit the financial, security,
copyright, population, or transaction records held by the other party.
Discussion
It is important to recognize that familiar contractual issues and elements may
take on new meanings and interpretations in the networked environment. In
addition, issues not covered in compliance contracts for print materials may be
as (or more) important than those that are discussed. In classic contracts,
parties have a right to review the aspects of business agreements that may be
in dispute. For example, should an institution believe it is being overcharged
(in a transaction-based agreement) the institution will have the right to the
seller's financial records with respect to those transactions.
This clause may also provide for relief in the event that the supplier fails to
deliver appropriately on those aspects of the agreement that it warrants (see
"Warranties," "Liabilities," and "Disputes").
This part of the agreement may also include standard compliance language
required by state and other local law. Naturally, these vary from state to
state and from area to area and may also call for compliance with state and
local tax regulations.
Inasmuch as our research indicated that compliance is largely concerned with
legal matters--attorneys should pay special attention to this section and
concentrate on how familiar issues may be viewed differently in this new
environment. Conventional legal practice and experience in the networked
environment is significant here.
Benefits
The obvious benefits of compliance clauses are that they offer the parties the
ability to seek documentation when they feel that certain aspects of the
agreement are not being satisfied appropriately. The parties agree on which
records to keep and which may be accessed under certain circumstances. The
appropriate circumstances, and the method of accessing the records are defined
as well. It also cautions the parties from entering into agreements that may
violate state and local law.
Risks
Parties to agreements should be aware that when opening their records for
inspection, they may be divulging inappropriate or confidential information.
Therefore, network information contracts should be highly specific as to what
is open to inspection, who is permitted to inspection it, and when the
inspection is to take place so as to limit exposure.