1) Build and maintain a competitive IT infrastructure, down to the desktop.

2) Achieve regional leadership & recognition in selected academic disciplines.

3) Provide improved decision-making capabilities to a wide array of people by furnishing timely and easy to attain data & information. Also by providing tools with which individuals could manipulate data on an ad hoc basis.

4) Build and continue to augment a responsive administrative system that provides direct access to students, faculty, and staff for specified actions and information; and one that supports staff in providing top flight service to students, faculty, and other staff, thus giving The U of M a competitive advantage.

5) Build and maintain a coordinated -- centralized and distributed -- support structure for IT.