Clifford A. Lynch, “Ebooks in 2013: Promises Broken, Promises Kept, and Faustian Bargains,” Digital Content: What’s Next, supplement to American Libraries (May 2013). (PDF)
The issue is available in its entirety at http://viewer.zmags.com/publication/7d9e3366
“Ebooks in 2013: Promises Broken, Promises Kept, and Faustian Bargains”