This briefing describes the issues that are being encountered
in dealing with the long-term preservation of electronic
records and documents and reports on a December, 1998
workshop sponsored by the Coalition for Networked
Information (CNI) with support from the National Historical
Publications and Records Commission (NHPRC).
Building on CNI's successful Working Together workshop
format, previously offered to promote collaboration between
librarians, information technologists, and others, CNI
offered a specialized workshop focused on developing
partnerships to address electronic records and archives
issues in higher education institutions, state government,
and other organizations.
The purpose of the workshop was to promote the inclusion
of archival and records management issues in systems
development projects, create incentives for supporting
electronic records management concerns, remove
organizational barriers that prevent archivists from
implementing electronic records programs, and educate
archivists and information technologists about their shared
responsibilities and interests in preservation of and access to
electronic records. The emphasis of the workshop was on
*teamwork* -- bringing together teams of archivists, records
managers, and information technologists who began to
develop practical plans for electronic records management
that could be implemented at their own institutions.
A number of factors are driving increased collaboration
between archivists, records managers, and information
technologists. These include:
- Need for integration of institutional information resources
- Laws, regulations, and litigation
- Management trends such as process re-engineering
- Need to support cross-disciplinary work
- Interest in exploiting the potential of technology
However, a number of factors are impeding collaboration
within institutions, including:
- Lack of financial resources
- Difficulties with inter-unit communication
- Organizational issues such as territoriality
- Lack of support from upper management
- Fear of change
- Short-term thinking
- Unavailability of workforce
- Fluidity of technology
- Absence of standards
Some areas in which archivists, records managers, and
information managers can begin to collaborate include:
- Long-term preservation of institutional websites
- Long-term preservation of official institutional e-mail
- Policies for retention vs. disposal of electronic records
- Clarifying authority for decision-making and policy
- Developing systems for identifying and locating records
- Educating institutional personnel about electronic records policies
- Integrating the archival perspective into system design
- Policies and mechanisms to ensure confidentiality
- Aligning the business interests of various organizational units
- Developing appropriate responses to the legal/regulatory environment
- Examining the long-term economics of electronic preservation
CNI is offering the workshop again on June 21-22, 1999 in
Washington, DC. For more information, see
<http://www.cni.org/>.