Cornell's DCAPS: A New Model for Delivery and Support of Digital Services H. Thomas Hickerson Associate University Librarian for Information Technologies and Special Collections Cornell University Digital Consulting and Production Services (DCAPS) at Cornell University provides a unified framework for developing and managing a suite of services necessary to support the life cycle of digital information. Now nearing a year in operation, DCAPS incorporates a growing array of services to provide clients with a single integrated solution to the needs of libraries, faculty, publishers, and others. Presently including digitization, metadata, technology support, electronic publishing, and copyright services, DCAPS is innovative in its managerial, operational, and marketing approaches and in its economic model. While challenging conventional patterns of library organization and financing, the model is being developed to enable further partnerships with other campus service providers. Web Page: http://www.library.cornell.edu/dcaps/ Presentation: Cornell's DCAPS (PowerPoint--large file)