John Borwick
Director, IT Services & Digital Strategies
University of Washington
Ray Frohlich
Director, Client Services and IT Operations, Library
Yale University
Dale Hendrickson
Senior Director, Library Information Technology
Yale University
At the Spring 2025 CNI Membership Meeting, Yale Library presented its governance model and technical infrastructure as a case study in aligning IT priorities with organizational mission. Building on that work, and in collaboration with the University of Washington, all CNI member institutions were invited to participate in a survey exploring how academic libraries approach IT governance, including staffing levels, the balance of responsibilities with central IT, and the use of processes such as project prioritization, review, and stakeholder engagement. Responses from Ivy Plus, Big Ten, and other institutions reveal wide variation in structures and maturity, with some reporting robust approaches and others identifying significant gaps. Open-ended comments highlight successes, persistent challenges, and shared uncertainties about alignment, capacity, and effective models. This briefing will present survey findings, invite discussion on emerging themes, and consider possible next steps such as a community of practice or a publication to expand the work.
