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Sustainability for Project-Based Collaborative Work: Leveraging Service Level Agreements and Virtual Teams

Home / Project Briefing Pages / CNI Spring 2019 Project Briefing / Sustainability for Project-Based Collaborative Work: Leveraging Service Level Agreements and Virtual Teams

April 5, 2019

Franny Gaede
Head, Digital Scholarship Services
University of Oregon

Ray Henry
Supervisor, Library Applications Programming
University of Oregon

Kate Thornhill
Digital Projects and Engagement Librarian
University of Oregon

In 2018, the University of Oregon (UO) Libraries embarked on a refresh of its collaborative digital scholarship infrastructure in preparation for taking on projects in association with the UO GLAM (galleries, libraries, archives, and museums) Alliance’s Mellon Fellowship Grants and the Digital Scholarship Center’s Faculty Grants. This required transforming the existing organizational framework with a service level agreement for new partnerships and instituting a virtual teams model to facilitate inter-departmental work. The service level agreement was intended to help manage operational labor and create a sustainable model for project-based work with minimal technical debt. This presentation will discuss how the agreement has impacted the work of research content creation, preservation, and technical infrastructure management. We will also explore the causes and effects of the agreement’s implementation in the virtual teams model, using the framework of the Mellon Fellowship Grants and Digital Scholarship Center Faculty Grants.

UO GLAM Alliance: https://library.uoregon.edu/about/uoglam
“The March” Mellon Fellowship Grant Project Report: https://sway.office.com/zDVSAEFYysByWACY
Digital Scholarship Center Faculty Grants: https://dsc.uoregon.edu/funding/faculty-grants
Digital Scholarship Services Service Level Agreement: http://bit.ly/dss_sla

Presentation

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Filed Under: CNI Spring 2019 Project Briefing, Economic Models, Project Briefing Pages
Tagged With: cni2019spring, Project Briefings & Plenary Sessions

Last updated:  Monday, April 29th, 2019

 

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