AVP Academic Affairs & Executive Director, Health Sciences and Human Services Library
University of Maryland, Baltimore
At the CNI post-conference “Critical Roles for Libraries in Today’s Research Enterprise,” held in December 2019, many challenges were identified. The top four were 1) reorganization to support new roles, 2) single customer-facing service, 3) communication and marketing new roles, and 4) partnering with the research office. Over the past four years, the Health Sciences and Human Services Library at the University of Maryland, Baltimore (UMB) has systematically and strategically grown a multi-faceted research support initiative positioning the library in new and evolving roles in the data and research-intensive environment found at a health sciences university. From ideation through the sharing of research and data, this unified focus addresses the four challenges listed above, positioning the library team as valued and sought after partners in the research enterprise at UMB including during the recent COVID-19 pandemic.