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Moving Communication Forward: Internet Voice and Video in Libraries

Home / Project Briefing Pages / CNI Fall 2007 Project Briefings / Moving Communication Forward: Internet Voice and Video in Libraries

December 10, 2007

Char Booth
Reference & Instruction Librarian
Ohio University

In recent years, innovations in Internet communication combined with greater bandwidth capacity have vastly increased the popularity of Internet video and voice calling services such as Skype, GTalk, and Windows Live Messenger. While past library experiments in video calling required significant investment in equipment and training, recent advances in online telephony present accessible, inexpensive opportunities to interact virtually and visually with patrons. From stationary video kiosks to face-to-face calling with distance users, numerous library applications of the technology are possible that carry significant implications for scholarly communication. Using the Ohio University Libraries’ Skype reference pilot as a case study, this session will explore the trials, tribulations, and technical issues involved in enhancing library communication using video and voice over IP.

http://www.library.ohiou.edu/ask/skype.html
http://www.slide.com/r/fCzFPSwMzD-4I1-GSndG5CGADhdgoWPB?previous_view=lt_embedded_url
http://librarianinblack.typepad.com/librarianinblack/2007/09/future-of-lib-3.html

Presentation (PDF)

 

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Filed Under: CNI Fall 2007 Project Briefings
Tagged With: CNI2007fall, Project Briefings & Plenary Sessions

Last updated:  Thursday, February 28th, 2013

 

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