Ruth Tillman
Sally W. Kalin Early Career Librarian for Technological Innovations
Pennsylvania State University
The 21st century academic library runs on an increasingly interconnected network of systems, from the traditional ILS to emerging technologies. While they support core library functions, these products are often implemented without a plan for their maintenance in the years or decades until their sunsetting or the next migration. Drawing from the emerging field of maintenance studies, this presentation will share results from qualitative interviews of 16 ILS maintainers and propose steps for building a workplace where core maintenance tasks are recognized and supported.
