This summer’s news of Elsevier acquiring bepress shocked the community and prompted questions about the future of both companies. While some bepress customers are excited about what this means for the development and longevity of the platform, others have concerns that the service model and culture of bepress will be lost. In this session, Jean-Gabriel Bankier, Managing Director of bepress, will address these reactions head-on. He will outline bepress’s unchanged business, support, and service model, and plans for product improvements. He will also discuss the ways that bepress is working with Elsevier to change the conversation around open access and the library’s value on campus. Attendees will come away with a better understanding of the transition from the inside, as well as what it means for customers and the larger community.