Glenda Morgan
Analyst
Phil Hill & Associates and Morgan EdTech Strategies
Online learning has moved from the edge to increasingly being part of the core of higher education’s teaching mission. After years of steady growth since 2012, the pandemic accelerated its adoption, and now more students take at least one online course than attend entirely on-campus programs. As online becomes strategically vital and subject to greater scrutiny, institutions must confront not only how to support online learners effectively, but also how the business and organizational models need to evolve: What are the real costs, where does the revenue come from, and how should services be structured? This briefing explores where online learning is headed, how delivery and operating models are shifting, and what this means for universities, particularly for organizations like libraries, which are essential to equitable access and academic success. It will examine the challenges of aligning policies, services, budgets, and cultures with a future where “online” is not the exception but the expectation.
https://onedtech.philhillaa.com/
https://onstudentsuccess.morganedtech.com/
