Reimagining IT at Cornell University
Chief Technology Strategist
In the summer of 2009, in response to the financial crisis, Cornell University began a broad review of a number of functional areas of the university, including information technology. Over a one-year period from the summer of 2009 through the summer of 2010 there was an extensive analysis and review of information technology (IT) at Cornell, culminating in an IT vision document whose recommendations have been adopted by the President and Provost. Implementation of those recommendations has now begun. The talk will present the new model for campus IT embodied in these recommendations, looking both at the broad impact of the model on Cornell as a whole and at the specifics of its implementation within the Cornell University Library. The talk will also cover some of the analysis and inputs that went into the review and its recommendations, and it will provide details on the IT governance and service structures that are currently being put in place. While Cornell is still early in the implementation process, the new model has the potential to dramatically improve the efficient and effective delivery of administrative and academic IT services on campus. At the same time, the strategy is not without risks, and it is resulting in significant organizational, cultural, and operational changes in the provision of IT services at the University.