User Services

Information and technology services for an institution’s user community are in a state of flux due to innovations in technology, such as the growth of the use of mobile devices to access information and due to changes in user expectations and skills. Developing an array of in-person and virtual services to meet users’ needs is challenging.

CNI’s program highlights innovative programs, helps our members understand today’s users’ needs, and provides information about various types of needs assessment and program assessments related to new services.

Recent Publications/Reports/Presentations by CNI Staff

“Libraries and the Digital University” (March '15)
Author: Joan K. Lippincott
View more information View external link

 

“The Future for Teaching and Learning” (February '15)
Author: Joan K. Lippincott
View more information View external link

 

“Digital Scholarship Centers: Trends & Good Practice” (December '14)
Authors: Joan Lippincott & Diane Goldenberg-Hart

View Online

View more information

 

“Libraries as Enablers of Pedagogical and Curricular Change” (October '14)
Authors: Joan K. Lippincott, Kim Duckett and Anu Vendantham
View more information View external link

 

“Trends in Digital Scholarship Centers” (June '14)

Authors: Joan K. Lippincott, Harriette Hemmasi and Vivian Lewis

View Online

View more information

 



Recent Project Briefings & Plenary Sessions from CNI Meetings

Experiences with High Resolution Display Walls in Academic Libraries (November '15)

John Brosz, University of Calgary
E. Patrick Rashleigh, Brown University
Josh Boyer, North Carolina State University


Galileo’s World: Driving Library Exhibitions to New Heights with State-of-the-art Technology (November '15)

Carl Grant, University of Oklahoma


MakerWeb Consortium: A Unique Approach to MakerSpaces (November '15)

Ellen Borkowski, Union College
Amanda Ervin, Union College
Frances Maloy, Union College
John Rieffel, Union College


Preparing for New Roles and Transformed Libraries: Models and Implementation (November '15)

Kristen Burgess, University of Cincinnati
Ted Baldwin, University of Cincinnati
Leslie Schick, University of Cincinnati
Greg Raschke, North Carolina State University
Deanna Marcum, Ithaka S+R


Video Captioning at the University of Texas (November '15)

Daniel Jacobs, University of Texas at Austin
Aaron Choate, University of Texas at Austin




Recent Videos

Experiences with High Resolution Display Walls in Academic Libraries (November '15)
John Brosz, University of Calgary
E. Patrick Rashleigh, Brown University
Josh Boyer, North Carolina State University View more information

 

Managing Public Video Walls in an Academic Library (April '15)
Shawna Sadler, Deakin University
Mike Nutt, North Carolina State University
Renee Reaume, University of Calgary
View more information View video

 

Think Different! The Value of Reading-list Technology in Better Integrating Libraries in Online Learning Environments (April '15)
Carl Grant, University of Oklahoma
Tamar Sadeh, Ex Libris Group View more information

 

Visualization on the Big Screen: Hands-on Immersive Environments Designed for Student and Faculty Collaboration (April '15)
Bryan Sinclair, Georgia State University
Jill Sexton, University of North Carolina Chapel Hill
Joseph Hurley, Georgia State University
View more information View video

 

Swords, Dragons, and Spells: Libraries and User Privacy (December '14)
Peter Brantley, New York Public Library
Marshall Breeding, Library Technology Guides
Eric Hellman, Gluejar
Gary Price, infoDOCKET.com View more information View video

 


Recent Podcasts

Oct 14, 2011: eBird Global Tool, Net Gen, 21st-Century Collections, and More (October '11) CNI Conversations Podcast, Oct. 14, 2011
Listen to the Podcast
View more information

 

Sept 6, 2011: CI for Classical Studies, Digital Scholarship Centers, Data Mgt, Cliff’s Summer Reading (September '11) CNI Conversations Podcast, Sept 6, 2011
Listen to the Podcast
View more information

 

“Shifting the Focus of Reference & Instruction Services” (March '06) Speaker: Joan K. Lippincott

Listen

View more information

 

"Shifting the Focus of Reference & Instruction Services" (March '06) Speaker: Joan K. Lippincott

Listen

View more information