User Services
Information and technology services for an institution’s user community are in a state of flux due to innovations in technology, such as the growth of the use of mobile devices to access information and due to changes in user expectations and skills. Developing an array of in-person and virtual services to meet users’ needs is challenging.
CNI’s program highlights innovative programs, helps our members understand today’s users’ needs, and provides information about various types of needs assessment and program assessments related to new services.
Recent Publications/Reports/Presentations by CNI Staff
“Where All Roads Lead: Keeping the User at the Center” (April '18)Speaker: Joan K. Lippincott
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“Moving Ahead with Support for Digital Humanities” (March '18)
Authors: Joan K. Lippincott and Quinn Dombrowski View more information
Responding to the Move of Content to the Cloud (February '18)
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“The Link to Content in 21st-Century Libraries” (January '18)
Author: Joan K. Lippincott View more information
Rethinking Institutional Repository Strategies (May '17)
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Recent Project Briefings & Plenary Sessions from CNI Meetings
Addressing the 20th Century Gap: Controlled Digital Lending by Libraries (December '18)
Chris Freeland, Internet Archive
Kyle K. Courtney, Harvard University
Terry Ehling, MIT Press
David Hansen, Duke University
Curating Reuse: An Institutional Approach to Statistical and Computational Reproducibility (December '18)
Katie Mika, University of Colorado Boulder
Demonstrating Faculty Impact: New Data and Visualization Services (December '18)
Barrie Hayes, University of North Carolina at Chapel Hill
Amanda Henley, University of North Carolina at Chapel Hill
Developing Library Strategy for 3D and Virtual Reality Collection Development and Reuse (December '18)
Nathan Hall, Virginia Tech
Jamie Wittenberg, Indiana University - Bloomington
Digital Strategy, Collecting, Content, & Platforms at the Library of Congress: An Update (December '18)
Trevor Owens, The Library of Congress
David Brunton, The Library of Congress
Kristi Conkle, The Library of Congress
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Recent Videos
“Where All Roads Lead: Keeping the User at the Center” (April '18)Speaker: Joan K. Lippincott
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DePaul Makes: Building the Maker Community at DePaul University and Beyond (March '18)
Scott Walter, DePaul University
Megan Bernal, DePaul University
Janice Scurio, DePaul University View more information
Heard of DevOps? Find Out How this Methodology Can Accelerate Your Ability to Launch New and More Engaging Library/Museum Exhibitions (March '18)
Carl Grant, University of Oklahoma
Twila Camp, University of Oklahoma View more information
Launching the Digital Research Commons at the University of Houston Libraries (March '18)
Santi Thompson, University of Houston
Claude Willan, University of Houston View more information
Libraries, Information Equity, and Economic Justice (March '18)
Char Booth, California State University San Marcos View more information
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Recent Podcasts
Oct 14, 2011: eBird Global Tool, Net Gen, 21st-Century Collections, and More (October '11) CNI Conversations Podcast, Oct. 14, 2011Listen to the Podcast
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Sept 6, 2011: CI for Classical Studies, Digital Scholarship Centers, Data Mgt, Cliff’s Summer Reading (September '11) CNI Conversations Podcast, Sept 6, 2011
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“Shifting the Focus of Reference & Instruction Services” (March '06) Speaker: Joan K. Lippincott View more information
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