User Services

Information and technology services for an institution’s user community are in a state of flux due to innovations in technology, such as the growth of the use of mobile devices to access information and due to changes in user expectations and skills. Developing an array of in-person and virtual services to meet users’ needs is challenging.

CNI’s program highlights innovative programs, helps our members understand today’s users’ needs, and provides information about various types of needs assessment and program assessments related to new services.

Recent Publications/Reports/Presentations by CNI Staff

“Libraries and the Digital University” (March '15)
Author: Joan K. Lippincott
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“The Future for Teaching and Learning” (February '15)
Author: Joan K. Lippincott
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“Digital Scholarship Centers: Trends & Good Practice” (December '14)
Authors: Joan Lippincott & Diane Goldenberg-Hart

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“Libraries as Enablers of Pedagogical and Curricular Change” (October '14)
Authors: Joan K. Lippincott, Kim Duckett and Anu Vendantham
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“Trends in Digital Scholarship Centers” (June '14)

Authors: Joan K. Lippincott, Harriette Hemmasi and Vivian Lewis

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Recent Project Briefings & Plenary Sessions from CNI Meetings

Be a Maker @UNC: Partnering to Support Teaching, Learning, and Maker Technology (March '16)

Danianne Mizzy, University of North Carolina at Chapel Hill
Aiya Williams, University of North Carolina at Chapel Hill


Connect. Collaborate. Contribute: A Model for Designing and Building a Research Commons (March '16)

Alison Armstrong, The Ohio State University


New and Evolving Services for Scholarship (March '16)

Rebecca Bryant, University of Illinois at Urbana-Champaign
Beth Namachchivaya, University of Illinois at Urbana-Champaign
Wayne Morse, Emory University


Open SESMO: Innovations in Surfacing Paid Content to Today’s Learners (March '16)

Jason A. Clark, Montana State University
Doralyn Rossmann, Montana State University


Rethinking Library Services: Software Infrastructure to Stimulate Innovation and Collaboration (March '16)

Nassib Nassar, Index Data




Recent Videos

Experiences with High Resolution Display Walls in Academic Libraries (November '15)
John Brosz, University of Calgary
E. Patrick Rashleigh, Brown University
Josh Boyer, North Carolina State University View more information

 

Managing Public Video Walls in an Academic Library (April '15)
Shawna Sadler, Deakin University
Mike Nutt, North Carolina State University
Renee Reaume, University of Calgary
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Think Different! The Value of Reading-list Technology in Better Integrating Libraries in Online Learning Environments (April '15)
Carl Grant, University of Oklahoma
Tamar Sadeh, Ex Libris Group View more information

 

Visualization on the Big Screen: Hands-on Immersive Environments Designed for Student and Faculty Collaboration (April '15)
Bryan Sinclair, Georgia State University
Jill Sexton, University of North Carolina Chapel Hill
Joseph Hurley, Georgia State University
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Swords, Dragons, and Spells: Libraries and User Privacy (December '14)
Peter Brantley, New York Public Library
Marshall Breeding, Library Technology Guides
Eric Hellman, Gluejar
Gary Price, infoDOCKET.com View more information View video

 


Recent Podcasts

Oct 14, 2011: eBird Global Tool, Net Gen, 21st-Century Collections, and More (October '11) CNI Conversations Podcast, Oct. 14, 2011
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Sept 6, 2011: CI for Classical Studies, Digital Scholarship Centers, Data Mgt, Cliff’s Summer Reading (September '11) CNI Conversations Podcast, Sept 6, 2011
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“Shifting the Focus of Reference & Instruction Services” (March '06) Speaker: Joan K. Lippincott

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"Shifting the Focus of Reference & Instruction Services" (March '06) Speaker: Joan K. Lippincott

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