User Services
Information and technology services for an institution’s user community are in a state of flux due to innovations in technology, such as the growth of the use of mobile devices to access information and due to changes in user expectations and skills. Developing an array of in-person and virtual services to meet users’ needs is challenging.
CNI’s program highlights innovative programs, helps our members understand today’s users’ needs, and provides information about various types of needs assessment and program assessments related to new services.
Recent Publications/Reports/Presentations by CNI Staff
“Libraries as Spaces for 21st Century Learners & Learning” (January '19)Author: Diane Goldenberg-Hart View more information
“Where All Roads Lead: Keeping the User at the Center” (April '18)
Speaker: Joan K. Lippincott
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“Moving Ahead with Support for Digital Humanities” (March '18)
Authors: Joan K. Lippincott and Quinn Dombrowski View more information
Responding to the Move of Content to the Cloud (February '18)
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“The Link to Content in 21st-Century Libraries” (January '18)
Author: Joan K. Lippincott View more information
View all Publications/Reports/Presentations by CNI Staff on this topic
Recent Project Briefings & Plenary Sessions from CNI Meetings
Addressing the 20th Century Gap: Controlled Digital Lending by Libraries (December '18)
Chris Freeland, Internet Archive
Kyle K. Courtney, Harvard University
Terry Ehling, MIT Press
David Hansen, Duke University
Curating Reuse: An Institutional Approach to Statistical and Computational Reproducibility (December '18)
Katie Mika, University of Colorado Boulder
Demonstrating Faculty Impact: New Data and Visualization Services* (December '18)
Barrie Hayes, University of North Carolina at Chapel Hill
Amanda Henley, University of North Carolina at Chapel Hill
Developing Library Strategy for 3D and Virtual Reality Collection Development and Reuse (December '18)
Nathan Hall, Virginia Tech
Jamie Wittenberg, Indiana University - Bloomington
Digital Strategy, Collecting, Content, & Platforms at the Library of Congress: An Update (December '18)
Trevor Owens, The Library of Congress
David Brunton, The Library of Congress
Kristi Conkle, The Library of Congress
View all CNI Project Briefings & Plenary Sessions on this topic
Recent Videos
Demonstrating Faculty Impact: New Data and Visualization Services* (December '18)Barrie Hayes, University of North Carolina at Chapel Hill
Amanda Henley, University of North Carolina at Chapel Hill View more information
Developing Library Strategy for 3D and Virtual Reality Collection Development and Reuse (December '18)
Nathan Hall, Virginia Tech
Jamie Wittenberg, Indiana University - Bloomington View more information
Evaluating and Closing Privacy Gaps for Online Library Services (December '18)
Lisa Janicke Hinchliffe, University of Illinois at Urbana-Champaign
Katie Zimmerman, Massachusetts Institute of Technology
Micah Altman, Massachusetts Institute of Technology View more information
Foundations for Research Computing: Collaborating to Provide Student Support at Scale (December '18)
Barbara Rockenbach, Columbia University
Mark Newton, Columbia University
Halayn Hescock, Columbia University View more information
Moore-Sloan Data Science Environments Project Update (December '18)
Micaela Parker, Moore-Sloan Data Science Environments View more information
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Recent Podcasts
Oct 14, 2011: eBird Global Tool, Net Gen, 21st-Century Collections, and More (October '11) CNI Conversations Podcast, Oct. 14, 2011Listen to the Podcast
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Sept 6, 2011: CI for Classical Studies, Digital Scholarship Centers, Data Mgt, Cliff’s Summer Reading (September '11) CNI Conversations Podcast, Sept 6, 2011
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“Shifting the Focus of Reference & Instruction Services” (March '06) Speaker: Joan K. Lippincott View more information
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