User Services
Information and technology services for an institution’s user community are in a state of flux due to innovations in technology, such as the growth of the use of mobile devices to access information and due to changes in user expectations and skills. Developing an array of in-person and virtual services to meet users’ needs is challenging.
CNI’s program highlights innovative programs, helps our members understand today’s users’ needs, and provides information about various types of needs assessment and program assessments related to new services.
Recent Publications/Reports/Presentations by CNI Staff
New Strategies for Acquiring Learning Materials (June '20)View Report View more information
“Libraries as Spaces for 21st Century Learners & Learning” (January '19)
Author: Diane Goldenberg-Hart View more information
“Where All Roads Lead: Keeping the User at the Center” (April '18)
Speaker: Joan K. Lippincott
View more information View video
“Moving Ahead with Support for Digital Humanities” (March '18)
Authors: Joan K. Lippincott and Quinn Dombrowski View more information
Responding to the Move of Content to the Cloud (February '18)
View Report View more information
View all Publications/Reports/Presentations by CNI Staff on this topic
Recent Project Briefings & Plenary Sessions from CNI Meetings
Advancing the Learning Organization: Reframing IT Projects as a Catalyst for Change (March '20)
Jennifer Vinopal, The Ohio State University
Salwa Ismail, University of California, Berkeley
Carolyn Caizzi, Northwestern University
Rosalyn Metz, Emory University
Hannah Sommers, The George Washington University
Beyond the Repository: Integrations to Support OA Policies (March '20)
Cynthia Hudson Vitale, Pennsylvania State University
Daniel Coughlin, Pennsylvania State University
Brandy Karl, Pennsylvania State University
Ana Enriquez, Pennsylvania State University
Building Data Science Support Capacity through Graduate Fellowship Programs (March '20)
Jeffrey C. Oliver, University of Arizona
Can You Imagine a Better Academic E-book Experience? Piloting SimplyE in Academic Libraries (March '20)
Rob Cartolano, Columbia University
Michele Kimpton, Digital Public Library of America
James English, Lyrasis
Jennifer Nichols, University of Arizona
View all CNI Project Briefings & Plenary Sessions on this topic
Recent Videos
Advancing the Learning Organization: Reframing IT Projects as a Catalyst for Change (March '20)Jennifer Vinopal, The Ohio State University
Salwa Ismail, University of California, Berkeley
Carolyn Caizzi, Northwestern University
Rosalyn Metz, Emory University
Hannah Sommers, The George Washington University View more information
Beyond the Repository: Integrations to Support OA Policies (March '20)
Cynthia Hudson Vitale, Pennsylvania State University
Daniel Coughlin, Pennsylvania State University
Brandy Karl, Pennsylvania State University
Ana Enriquez, Pennsylvania State University View more information
Building Data Science Support Capacity through Graduate Fellowship Programs (March '20)
Jeffrey C. Oliver, University of Arizona View more information
Can You Imagine a Better Academic E-book Experience? Piloting SimplyE in Academic Libraries (March '20)
Rob Cartolano, Columbia University
Michele Kimpton, Digital Public Library of America
James English, Lyrasis View more information
Catalyzing Student Success: How to Center Digital Literacy, Access to Technology, and Interdisciplinary Communities of Practice in Innovative Library Spaces (March '20)
Jennifer Nichols, University of Arizona View more information
View all Videos on this topic
Recent Podcasts
Oct 14, 2011: eBird Global Tool, Net Gen, 21st-Century Collections, and More (October '11) CNI Conversations Podcast, Oct. 14, 2011Listen to the Podcast
View more information
Sept 6, 2011: CI for Classical Studies, Digital Scholarship Centers, Data Mgt, Cliff’s Summer Reading (September '11) CNI Conversations Podcast, Sept 6, 2011
Listen to the Podcast
View more information
“Shifting the Focus of Reference & Instruction Services” (March '06) Speaker: Joan K. Lippincott View more information
View all Podcasts on this topic