User Services
Information and technology services for an institution’s user community are in a state of flux due to innovations in technology, such as the growth of the use of mobile devices to access information and due to changes in user expectations and skills. Developing an array of in-person and virtual services to meet users’ needs is challenging.
CNI’s program highlights innovative programs, helps our members understand today’s users’ needs, and provides information about various types of needs assessment and program assessments related to new services.
Recent Publications/Reports/Presentations by CNI Staff
“Planning a Digital Scholarship Center 2016” (August '16)Author: Diane Goldenberg-Hart View more information
“Supporting Digital Humanities” (May '16)
View Online View more information
“Libraries and the Digital University” (March '15)
Author: Joan K. Lippincott
View more information View external link
“The Future for Teaching and Learning” (February '15)
Author: Joan K. Lippincott
View more information View external link
“Digital Scholarship Centers: Trends & Good Practice” (December '14)
Authors: Joan Lippincott & Diane Goldenberg-Hart View more information
View all Publications/Reports/Presentations by CNI Staff on this topic
Recent Project Briefings & Plenary Sessions from CNI Meetings
Be a Maker @UNC: Partnering to Support Teaching, Learning, and Maker Technology (March '16)
Danianne Mizzy, University of North Carolina at Chapel Hill
Aiya Williams, University of North Carolina at Chapel Hill
Connect. Collaborate. Contribute: A Model for Designing and Building a Research Commons (March '16)
Alison Armstrong, The Ohio State University
New and Evolving Services for Scholarship (March '16)
Rebecca Bryant, University of Illinois at Urbana-Champaign
Beth Namachchivaya, University of Illinois at Urbana-Champaign
Wayne Morse, Emory University
Open SESMO: Innovations in Surfacing Paid Content to Today’s Learners (March '16)
Jason A. Clark, Montana State University
Doralyn Rossmann, Montana State University
Rethinking Library Services: Software Infrastructure to Stimulate Innovation and Collaboration (March '16)
Nassib Nassar, Index Data
View all CNI Project Briefings & Plenary Sessions on this topic
Recent Videos
Connect. Collaborate. Contribute: A Model for Designing and Building a Research Commons (March '16)Alison Armstrong, The Ohio State University
View more information
New and Evolving Services for Scholarship (March '16)
Rebecca Bryant, University of Illinois at Urbana-Champaign
Beth Namachchivaya, University of Illinois at Urbana-Champaign
Wayne Morse, Emory University View more information
Scaling Maker Spaces Across the Web: Weaving Maker Space Communities Together to Support Distributed, Networked Collaboration in Knowledge Creation (March '16)
Rick Luce, University of Oklahoma
Carl Grant, University of Oklahoma View more information
Transformational Online Reference with a Proactive, Context-sensitive Chat System: Using Triggers to Encourage Patrons to Ask Questions (March '16)
Jan Kemp, University of Texas at San Antonio
William Glenn, University of Texas at San Antonio View more information
Experiences with High Resolution Display Walls in Academic Libraries (November '15)
John Brosz, University of Calgary
E. Patrick Rashleigh, Brown University
Josh Boyer, North Carolina State University View more information
View all Videos on this topic
Recent Podcasts
Oct 14, 2011: eBird Global Tool, Net Gen, 21st-Century Collections, and More (October '11) CNI Conversations Podcast, Oct. 14, 2011Listen to the Podcast
View more information
Sept 6, 2011: CI for Classical Studies, Digital Scholarship Centers, Data Mgt, Cliff’s Summer Reading (September '11) CNI Conversations Podcast, Sept 6, 2011
Listen to the Podcast
View more information
“Shifting the Focus of Reference & Instruction Services” (March '06) Speaker: Joan K. Lippincott View more information
"Shifting the Focus of Reference & Instruction Services" (March '06) Speaker: Joan K. Lippincott View more information
View all Podcasts on this topic