User Services
Information and technology services for an institution’s user community are in a state of flux due to innovations in technology, such as the growth of the use of mobile devices to access information and due to changes in user expectations and skills. Developing an array of in-person and virtual services to meet users’ needs is challenging.
CNI’s program highlights innovative programs, helps our members understand today’s users’ needs, and provides information about various types of needs assessment and program assessments related to new services.
Recent Publications/Reports/Presentations by CNI Staff
“Where All Roads Lead: Keeping the User at the Center” (April '18)Speaker: Joan K. Lippincott
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“Moving Ahead with Support for Digital Humanities” (March '18)
Authors: Joan K. Lippincott and Quinn Dombrowski View more information
Responding to the Move of Content to the Cloud (February '18)
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“The Link to Content in 21st-Century Libraries” (January '18)
Author: Joan K. Lippincott View more information
Rethinking Institutional Repository Strategies (May '17)
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View all Publications/Reports/Presentations by CNI Staff on this topic
Recent Project Briefings & Plenary Sessions from CNI Meetings
Crafting an Active Collection for the Research Library (March '18)
Rebecca L. Lubas, Claremont Colleges
Sarah Pickle, Claremont Colleges
Creating a FOLIO-based Integrated Library System (March '18)
Dean B. Krafft, Cornell University
Sebastian Hammer, Index Data
DePaul Makes: Building the Maker Community at DePaul University and Beyond (March '18)
Scott Walter, DePaul University
Megan Bernal, DePaul University
Janice Scurio, DePaul University
Dragging Researchers and their Data Into the Library (March '18)
Tim Marconi, University of California, San Diego
Todd Digby, University of Florida
View all CNI Project Briefings & Plenary Sessions on this topic
Recent Videos
“Where All Roads Lead: Keeping the User at the Center” (April '18)Speaker: Joan K. Lippincott
View more information View video
DePaul Makes: Building the Maker Community at DePaul University and Beyond (March '18)
Scott Walter, DePaul University
Megan Bernal, DePaul University
Janice Scurio, DePaul University View more information
Heard of DevOps? Find Out How this Methodology Can Accelerate Your Ability to Launch New and More Engaging Library/Museum Exhibitions (March '18)
Carl Grant, University of Oklahoma
Twila Camp, University of Oklahoma View more information
Launching the Digital Research Commons at the University of Houston Libraries (March '18)
Santi Thompson, University of Houston
Claude Willan, University of Houston View more information
Libraries, Information Equity, and Economic Justice (March '18)
Char Booth, California State University San Marcos View more information
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Recent Podcasts
Oct 14, 2011: eBird Global Tool, Net Gen, 21st-Century Collections, and More (October '11) CNI Conversations Podcast, Oct. 14, 2011Listen to the Podcast
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Sept 6, 2011: CI for Classical Studies, Digital Scholarship Centers, Data Mgt, Cliff’s Summer Reading (September '11) CNI Conversations Podcast, Sept 6, 2011
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“Shifting the Focus of Reference & Instruction Services” (March '06) Speaker: Joan K. Lippincott View more information
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